Helping You Create & Strengthen Your Customer Experience Journey

So You Can Get, Keep, & Make A Lasting Impact On Your Ideal Customers!

HOWDY! I'M SHYERA!

Your Customer Experience Coach and personal hype woman. On the record, I specialize in empowering CEOs who are passionate and excited about supporting their clients and customers.

Off the record, I’m also the one that will cheer you on, kick your butt, and motivate you to become the shining light that your clients need.

After 15 years in the customer service and experience arenas, I’ve noticed that many business owners get caught up in getting sales but forget to provide an amazing experience for their clients and customers.

In the words of Iyanla Vanzant, “NOT ON MY WATCH!”

When I’m not coaching, you can find me watching movies/sports with my husband and three children, knitting, reading, dancing, or laughing (sometimes all at the same time ๐Ÿ˜‰๐Ÿ˜‚).